AVAYA IP OFFICE

SIMPLIFY THE WAY COMMUNICATIONS AND COLLABORATION WORKS AT YOUR BUSINESS.

Move from being just connected to being truly productive, with tools that let your people take an active role in creating value, delighting customers and engaging colleagues in interactions that deliver meaningful results.

Innovative solutions to enhance and simplify communications and collaboration—in the cloud, on premise, or a hybrid of both.


Flexible Deployment: In the cloud, on premise or hybrid deployments areall supported with IP Office along with the ability to migrate from one to the other when the time is right for you.


All-in-one Communications and Collaboration: The Avaya Equinox experience provides a single app for voice, video, messaging, conferencing and calendar and keeps employees productive on any device, from any location.


Cost saving applications: built-in audio and video conferencing, Bring Your Own Device (BYOD), and voice and instant messaging streamline support and reduce monthly costs.


Complete mobility solutions: Whether your employees are on the road,working remotely, or just at a different location, IP Office’s intuitive tools and apps keeps them engaged, productive and reachable.


Out-of-the-box applications integration: Embed communications in the applications you already have: Sales force, Google, Microsoft Office 365 and Skype for Business.


Distinctive Customer Contact: IP Office offers integrated voice, web chat,email, FAX and reporting capabilities that allow even the smallest contact center to support sophisticated and satisfying customer interactions.


A photo of a telephone

AVAYA IP OFFICE™ EDITIONS

 Basic EditionEssential EditionPreferred EditionServer EditionIP Office Select
Capacity
Users on a Single Server1003841,0001,5003,000
Total Solution Users1003841,0002,0003,000
Networked SitesN / A323232150
Total UC UsersN / AN / A3847503,000
Mobility, Access, Integration
MobilityNoBasicEnhancedEnhancedEnhanced
Avaya CommunicatorNoNoYesYesYes
Web-based User PortalNoNoYesYesYes
Lync, Outlook, Salesforce.com Integration, SkypeNoNoYesYesYes
Conferencing
Ad Hoc Conferencing / Meet-Me Conferencing Users64 / 0128 / 0128 / 128256 / 256512 / 512
Conference SchedulingNoNoYesYesYes
Web CollaborationNoNoYesYesYes
Telephony
System TypeKey SystemIP PBXIP PBXIP PBXIP PBX
Voicemail TypeBasicBasicProProPro
Call RecordingNoNoYesYesYes
Number of Auto-Attendants94040150500
Number of Receptionists0443275
Deployment
Main Deployment MethodApplianceApplianceApplianceApplianceAppliance
Active Directory IntegrationNoNoNoYesYes
Centralized LicensingNoNoNoYesYes
Contact Center SupportNoNoYesYesYes
Avaya Aura BranchNoYesYesNoNo
Avaya IP Office

AVAYA IP OFFICE USER LICENSES

IP Office provides flexible user solutions tailored to fit the needs of different kinds of employees, from those who only require basic capabilities, to Office Workers with collaboration needs to Power Users that are highly mobile. IP Office Basic and Essential Edition customers receive standard telephony features. IP Office Server Edition and IP Office Select customers may choose unified communications licenses such as Office Worker or Power User on an employee by employee basis. IP Office Preferred Edition has Mobile Worker and Teleworker options in addition to the Office Worker and Power User shown.

Function MatrixBasic UserOffice WorkerPower User
Desk Phone Call Control
Place / Receive Calls, Hold, Transfer, Park / Page, ConferenceYesYesYes
Access Telephony Features via Phone UI or DTMFYesYesYes
Web-based Access for Office Collaboration (Avaya one-X® Portal)
Click to Place / Receive Calls, Point and Click Call ControlNoYesYes
Conference SchedulingNoNoYes
Control Audio ConferencesNoYesYes
Federated Presence and IMNoYesYes
Personal, System and Corporate Directory AccessNoYesYes
Visual VoicemailNoYesYes
Rich Collaboration for Remote and Mobile Workers
Turn Your Home Phone into Your Office Phone (Avaya one-X® Portal)NoNoYes
Avaya Equinox ExperienceNoYesYes
Integrate with the Applications You Already Have
Microsoft Outlook / LyncNoYesYes

Contact us today to see how you can save more while you get more.

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